QWhat details are needed if I have steel structure project drawings?
Could you provide us with details such as the span, length, width, and height of the structure? This information will help us better understand your requirements and provide accurate support.
QWhy do you require local wind and snow load data?
Kindly providing the location of the project and the local wind and snow load data will greatly assist us in making precise recommendations regarding material selection for your steel structure.
QWhat are your payment terms?
We have two payment options:
1. Letter of Credit (L/C).
2. Deposit and Balance: Pay 30% deposit first, and we'll start production. Once the remaining 70% balance is paid, we'll load the container house for shipment.
QWhere is your company located?
Our headquarters is located in Hangzhou, China, and we have two factories in Shaoxing and Anhui. We warmly welcome you to visit our factories at any time to see our production process.
QWhat is your typical delivery timeline?
Normally the lead time is 30-45 days against the receipt of down payment and confirmation of all technical details. It may vary depending on our production schedule. We can provide a more precise estimate once we have your specific requirements.
QDo you offer after-sales service?
Yes, we provide comprehensive after-sales support, including installation guidance, maintenance tips, and warranty services. Our team is always here to assist you.
